Friday, July 18, 2014

Free Refills



In a derogation from my series of Madrid posts, I wanted to write again about my experience working in Legal Aid earlier in the summer. Now that I've had some time away from it, it's easier to write about the challenges of working in such an environment.

One of my last days in the office, a man came in with a family law issue. He had just sat down when he burst into tears. It took him almost five full minutes to pull himself together enough to communicate that he had a child custody issue he needed our help with. This poor man's story was very complicated. He explained to us while using nearly a box of Kleenex about his three children that are all near the age of majority. His ex-wife had sole physical and joint custody and she wasn't allowing him visitation anymore. After asking him questions and trying to assess how to best address his custody order, we uncovered that he was also in tremendous debt. He owed thousands and thousands of dollars in another custody case from a previous marriage. He told us that he had a part time job, but that his entire pay check was going to Child Services to pay this debt. He told us about his mental health issues and his battle with depression and suicidal thoughts. I was overwhelmed. I was out of steam from dealing with clients so similar all summer.

This was client number twenty-two for the summer for me.
I was tired, not sufficiently caffeinated and completely emotionally barren.

I started to push through all of that and resuscitate some courage. Two other colleagues of mine and I started to work through the main issue - his impending court date in relationship to the current child custody issue.

About an hour into our meeting, we learned he is homeless.
Any strength I had just mustered evaporated.
I reached a total maximum.
It was like a newborn baby when they have sensory overload so they just look away or close their eyes. It's like that was my response because I had reached my emotional overload.
I excused myself. I walked into another room, opened my computer and started calling homeless shelters.

Legal Aid is a field of unimaginable hurdles and obstacles. In our limited scope representation, its very hard for us to feel we even scratch the surface on the iceberg of issues they have.

My colleagues continued to work for nearly three hours on his case, a complete aberration for our office. They poured their heart into encouraging him, and into giving him hope for a brighter future. I was proud of them. I was happy that they had been filled that morning, when I felt so drained.

I found him a shelter that would take him that night, and gave him all the contact information.
I do not know if he went there.
I do not know what happened at his court hearing.
I do not know if he is okay.

What I do know is that when I am dry, I ask to be refilled.
And He always answers.

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